How do I say “no” to scope creep?

I was working last week with a group of overwhelmed HR leaders on how to bring both a disciplined and servant leader approach to their work. The question that continued to come up is how to say “no” when new items start to creep in to a project (a.k.a. scope creep)...

Leaders, how do you want your people to feel?

A client (let’s call him Roger) came to me with the question – “How do I find the time to connect with all eight of my direct reports?” Roger added, “I care about them but with the overwhelm that I’m experiencing at work, I have to find a better way to connect with...

The Four Distinctions of Servant Leadership

The Servant Leader Effect is built on distinctions. These are distinctions that great leaders use to shape their view of their work. They give you a platform to take effective, decisive action. These distinctions are not theoretical concepts. They are tools that are...

My 7 Year Old Servant Leader

I had the chance to spend the whole day with my two daughters, Maddie and Gloria, on Monday.  My wife started back to school before them and I jumped at the chance to have a day all to myself with them.  I’m so very grateful to have a business that affords me...