The Three C’s of Habit Change

For the past two years, I’ve dived deep into habit change. I’m repeatedly noticing that this is the secret sauce of really powerful change for individual leaders and their organizations. Lots of people are talking about it. Really solid thinking and work...

Of Course You’re Not Getting the Results You Want

How are your plans going? Are you getting the results you hoped you’d get? I asked these questions to a group of leaders and one senior leader sheepishly raised her hand and said she wasn’t. Her firm recently had to make a massive scheduling change to handle the...

How Can I Stop When Things are Moving so Fast?

There are different opinions about what is at the heart of leadership. Some say influence (plenty of people do). Some, in my world of servant leadership, say it is to serve (I can’t object to that). These are all good answers and I have a different view. In my...

Stop Asking This Question (and what to ask instead)

Like many leaders I know, I’m well intentioned. I care deeply about the people I lead and in the midst of crisis, conflict and strategic decisions, I place the interests of my people on equal footing as the results. I’m committed to this and yet my efforts fall flat...

How to Stop Being a Firefighter at Work

I bet you didn’t realize that when you joined corporate America that you were also volunteering to become a firefighter. You don’t run into burning buildings to save the day or rescue small cats from trees. Instead, your typical day looks like this: Wake up and check...

Forget a Coaching Culture. Build a Listening Culture.

My clients come to me to help them develop a coaching approach to the conversations their leaders have. I teach them the skills and mindset for coaching and advise leadership teams on how to create a coaching culture in their organization. There is no doubt that...

Values, Not Resolutions, Lead to Success

Over the last few years, there has been a decided turn against setting New Year resolutions. I’ve never been a resolution person and this year especially, I’ve rejected the notion of resolutions, intentions, visioning and the myriad of devices people use to get a...

How to Become More Trustable

The saying goes, “People do business with those they know, like and trust.” There are a bazillion posts that unpack that for business development but what does the phrase “know, like and trust” mean for a leader?  In this post, I’ll specifically unpack the word...